Terms of service

Terms of Service

Last Updated: November 23rd, 2025

Welcome to BetterGen (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

1. Eligibility

You must be at least 18 years old to purchase products from our website. By using our Services, you represent and warrant that you meet this age requirement.

2. Health Disclaimer

  • Our products, including peptides and other health-related supplements, are not intended to diagnose, treat, cure, or prevent any disease.

  • The statements on our website have not been evaluated by the U.S. Food and Drug Administration (FDA).

  • Our products are intended for research purposes, wellness support, or cosmetic use only, unless otherwise specified.

  • You should consult a qualified healthcare professional before using any product, especially if you have medical conditions, are pregnant, nursing, or taking medication.

  • You assume full responsibility for the proper handling, storage, and use of the products.

3. No Medical Advice

Nothing on our website or provided by our representatives should be interpreted as medical, pharmaceutical, or professional advice. Use of the products is at your own risk.

4. Orders & Payments

  • We reserve the right to refuse, limit, or cancel any order at our discretion.

  • Prices are subject to change without notice.

  • Payment must be completed through the methods provided at checkout.

  • By placing an order, you agree to provide accurate and complete billing information.

5. Shipping & Delivery

  • Shipping timelines are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

  • Risk of loss transfers to you upon our delivery of the order to the carrier.

6. Returns & Refunds

Due to the nature of health and peptide products, all sales are final and products cannot be returned or refunded once shipped, except in the case of:

  • Wrong item received

  • Damaged product on arrival

  • Manufacturing defect

Claims must be submitted within 7 days of delivery, with proof (photos/videos).

7. Product Use & Compliance

  • You agree to use our products legally and responsibly.

  • Some peptides or compounds may be regulated or restricted in certain states or jurisdictions. It is your responsibility to verify and comply with all applicable laws.

  • We are not liable for misuse, misinterpretation, or improper handling of any product.

8. Intellectual Property

All content on the website—including text, graphics, logos, product descriptions, and images—is our exclusive property or used with permission. You may not copy, reproduce, or distribute any content without prior consent.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to interfere with website security or functionality

  • Resell our products without written authorization

  • Provide false information when placing orders

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products or Services.

  • Our total liability for any claim shall not exceed the amount paid by you for the product in question.

11. Indemnification

You agree to indemnify and hold harmless the Company, its employees, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your use of the products

  • Your breach of these Terms

  • Violation of any laws or regulations

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], without regard to conflicts of law principles.

13. Changes to Terms

We may update or modify these Terms at any time. Continued use of the website after changes indicates acceptance of the revised Terms.

14. Contact Us

If you have questions about our Terms of Service, please contact us at:

Email: support@bettergen.com
Address: [Company Address]